Who we are
The Memohop app and this website are made and operated by VEDINAŞ GEORGIANA-OANA PERSOANĂ FIZICĂ AUTORIZATĂ, an authorized sole trader (persoană fizică autorizată, PFA) registered in Romania. In these terms, “we”, “us” and “our” mean this business.
- Registered address: Str. Vânătorilor nr. 32N, camera 2, ap. 1, 450161 Zalău, județul Sălaj, Romania
- Tax ID (CUI): 52947571
- Intra-community VAT ID: RO53215612
- Trade Register number (Nr. Reg. Com.): F2025047193003
- Email: [email protected]
We grant your license and provide support. Purchases on this website are sold by Link, Stripe’s merchant of record service, as explained under “Payments” below.
Agreement
By downloading, buying or using Memohop, you agree to these terms. If you don’t agree, please don’t use the app.
Your license
Memohop is licensed, not sold. The free version lets you import and preview your exports and process & publish up to 100 memories.
A Lifetime license gives you unlimited use of all features on up to three of your own computers, Mac or Windows, plus all future updates.
Licenses are for personal use by one person. You can buy one as a gift — the license then belongs to the person who uses it. Please don’t share, resell or publish license keys.
Your content
Your memories stay yours. Memohop processes them on your device, on your behalf. You’re responsible for making sure you have the right to process the content you import.
Third-party services
Memohop works with data exported from Snapchat and publishes to services such as Apple Photos, iCloud, Google Photos and Google Drive. Those services are run by other companies under their own terms, and they may change how they work at any time.
Memohop is not affiliated with, endorsed or sponsored by Snap Inc., Apple Inc. or Google LLC.
Acceptable use
Please don’t reverse engineer, crack or redistribute the app, and don’t use it to break the law or violate anyone else’s rights.
Keep your originals
Memohop is designed to leave your original export files untouched. Still, keep a copy of your Snapchat ZIP files until you’ve checked that everything arrived safely.
Payments
Prices are shown on our website, include VAT or sales tax where it applies, and may change. Purchases on our website are sold through Link, Stripe’s merchant of record service, which processes your payment, collects the tax and sends your receipt, under the Link terms shown at checkout. In the Mac App Store version of Memohop, Lifetime is an in-app purchase sold by Apple under Apple’s terms.
Refunds
The free version lets you import and preview your whole export and fix up to 100 memories, so you can check that Memohop works for you before you pay.
Your license key is delivered as soon as you pay. Because Link sells the purchase, it handles the consumer rights for the sale itself, such as a right of withdrawal where the law gives one, under its terms. Apart from that and the case below, purchases are final.
If Memohop doesn’t work with your export and we can’t fix it, email [email protected] within 30 days of your purchase and we’ll refund you in full. Your license key stops working once the refund is issued.
Purchases made in the Mac App Store are refunded by Apple: request a refund at reportaproblem.apple.com.
Nothing in these terms limits rights you have under the consumer laws of your country.
Updates
We may release updates to fix bugs, add features or keep up with changes made by Snapchat, Apple or Google. Lifetime licenses include all updates.
Disclaimer
Memohop is provided “as is”. We work hard to make it reliable, but we can’t guarantee that it will work with every export, or that third-party services will keep working the way they do today.
Limitation of liability
To the extent permitted by law, our total liability for any claim related to Memohop is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer protection laws that can’t be waived.
Changes
We may update these terms. The date at the top shows the latest version; continuing to use Memohop means you accept the changes.
Governing law
These terms are governed by Romanian law. If you’re a consumer, you also keep the protection of the mandatory consumer laws of the country where you live.
Contact
Questions about these terms? Email [email protected].